Frozen Pipes Toronto
Frozen pipes Toronto homeowners find in January are usually behind a wall, in a garage ceiling or beneath a bathroom, and the damage starts as soon as the ice thaws.
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What to do in the first ten minutes
Shut off the main water valve. Turn off the electricity to wet areas if you can do so safely. Open taps to drain the line. Move valuables out of the water. Then call us and tell us where the burst is.
The ice itself rarely does the damage. A frozen section splits, and when the pipe thaws the split releases water at full pressure into a wall or ceiling, sometimes for hours. That is why thermal imaging matters: it shows how far the water went before you finish mopping.
Why a small burst becomes a big loss
A pinhole leak behind a bathroom wall may run for weeks before a stain appears. A split supply line in a second-floor ceiling can send a large volume of water into the rooms below in an afternoon. In either case the visible damage is the smaller part. Insulation, framing and the underside of flooring hold water long after the surface looks dry, and that trapped moisture is what leads to odour and mould.
We use moisture meters and thermal imaging to follow water from the burst to every place it reached, then open only what has to be opened.
Our process on a pipe loss
- IsolateShut off the supply and confirm the line is not leaking.
- LocateImaging and meters trace the water path.
- DryTargeted drying in walls, ceilings and floors.
- RebuildRepair the finishes once readings say the structure is dry.
Common burst locations in Toronto homes
- Exterior walls with little insulation in older semis and rowhouses
- Plumbing runs in unheated garages and cold cellars
- Pipes above drop ceilings in basement apartments
- Outdoor taps and lines that were not drained in the fall
- Supply hoses at washing machines and dishwashers
- Water heater connections
Thawing safely, and what to do afterwards
If a pipe is frozen but has not yet burst, open the nearest tap and warm the section slowly with a hair dryer on low or warm towels, never a flame. If it has burst, close the main valve first. Many Toronto burst pipes happen on the first thaw, so check ceilings and walls that sit under cold exterior walls once the temperature rises. Even a small drip can soak insulation, and wet insulation holds water against framing for weeks. We scan with thermal imaging, then dry any cavity that registers wet.
Burst pipe questions
Do I need a plumber first?
You need the water stopped and the pipe repaired. We can start extraction and drying right away and work alongside your plumber.
Will the ceiling have to come down?
Sometimes. Where water is trapped above a ceiling it must be opened so it can dry.
Request a quote
Tell us what you need and we will get back to you. In a hurry? Calling is fastest.