Water Restoration Company Toronto
A water restoration company Toronto homeowners can rely on answers the phone, arrives with the right equipment, tells you the scope and price in writing, and dries to measured readings.
Fully licensed and insured
Open 24 hours, 7 days
What to look for when you choose a company
After a flood or leak you will be making decisions fast, so it helps to know what a good restoration company does. It answers at any hour, since water does not wait for business hours. It explains what it sees before asking you to commit. It gives a scope and price in writing. It takes moisture readings before and after drying. It tells you plainly what it cannot save, and it keeps records that your insurance adjuster can use.
We built Toronto Water Restoration around those points. There is no charge for the assessment. After it, you receive the scope and price in writing and decide whether to proceed. Nothing starts until you do.
Questions worth asking any company
- Will someone answer the phone at 2 a.m.?
- Is the assessment free and is the price given in writing?
- How will you prove that the structure is dry?
- Will you document the loss for my insurance adjuster?
- Who will be on site, and will they protect floors and halls?
- What happens to my belongings while you work?
Services
We work on flood damage, sewer backup and burst and frozen pipes in houses, condos and commercial units across Toronto. We also take work in nearby cities, listed on our areas page. Each job follows the same order: stop the source, remove water, strip what cannot be saved, dry, clean and rebuild.
Drying usually takes 3 to 5 days. We do not hurry that stage, since walls that look dry can still be holding moisture that causes mould later.
Insurance
We work with your insurance adjuster and document everything. We do not tell you what your policy will pay, because only your insurer can say that. What we can do is make sure the claim has the facts: where the water came from, when it was found, what was wet, what was removed and what the readings were at each visit.
How we are different from a general contractor
A general contractor is skilled at building. A water restoration company is skilled at drying and at documenting the loss, and the order matters. If finishes go back before the structure is dry, you may be reopening the same wall in a month. We do both stages: we dry, then rebuild what was removed.
That means you deal with one crew from the first call to the last coat of paint. You get the written scope and price after the free assessment, and any change to the scope is explained to you before it is carried out.
Choosing a company: quick answers
Do I have to wait for my insurer before calling you?
No. Stopping the damage should not wait. Call us, then call your insurer, and keep a note of the claim reference.
Can you start the same day?
We answer at any hour and send a crew as quickly as we can once we have your address.
Do you work on weekends and holidays?
Yes, every day of the year.
Request a quote
Tell us what you need and we will get back to you. In a hurry? Calling is fastest.